Connecting you with your customers.
Phone Australia is a telecommunications provider with 40 years of industry experience.
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Our mission? Simple. We want to make you and your customers lives easier.
We offer a range of solutions for every type of business – big and small.
Service Numbers
Phone Australia provides 1300, 1800, mobile, local and international numbers at extremely low prices. Any of these numbers can be used with our live operator, recorded & telephone credit card services. Contact us today to discuss which one suits your needs! 1300 Numbers – Generally used for customer service purposes, a 1300 number charges the caller for a local call cost, no matter where they are in Australia. 1800 Numbers - A 1800 number is at no cost to the caller and you cover the charges for the call.
Payment Services
Using the latest technology, Phone Australia's credit card processing is reliable, secure and a convenient payment option for your customers. Our payment service can be connected using our 1300, 1800, mobile or local call services. We offer two types of telephone credit card billing services. Contact us today to discuss which suits you and your business best! ‘The Wallet’ – our membership offering allows callers to buy minutes in exchange for a PIN number to access your service, and use any remaining minutes available. Top-up options are available to the customer if they are running low, making an interrupted experience for your customer possible. ‘On The Go’ – our pre-authorization service allows a quick connection to your operators with a designated pre-paid time frame.
Recorded Services
Tired of manual work? So are we. Our recorded information services are a fantastic way to provide your customer with valuable information using our IVR (interactive voice response) software to answer frequently asked questions or to create menu options to provide a streamlined experience for your customers. Get in touch today for more information from one of our industry experts!
SMS Broadcast Platform
SMS marketing is a simple way to send information directly to the palm of your target audience. We offer a non-premium rate service, meaning more money in your pocket. Think this is right for your business? Contact us today.
Call Centre Services
Pone Australiah can offer a tailored strategy for your Call Centre management, such as: call queueing, call mapping, time of day redirection… just to name a few! Get in touch today for your personalised strategy!
After Hours Doctor Services
Phone Australia provides an easy, fully automated phone service which will allow your patients to access help or advice after-hours from your designated on-call doctor. The service provides information on doctors’ home visits and locations of the nearest hospitals which may be required in medical emergencies. When the patient is connected to one of your on-call doctors the system will processes the credit card transaction. In most cases this facility enables practices to obtain the Australian Governments Practice Incentives Program (PIP) After-hours Incentive payment. Contact us today for more information.
Small company
with a game changing history since 1991.
Phone Australia boosts a strong legacy, providing communication solutions and services to Australian businesses for over 30 years.
From being one of the first providers of premium rate interactive voice response services, we’ve adapted with new technology to provide the most up-to-date solutions for our customers. Our industry experts set us apart from our competitors - find out for yourself!
Our pride
we are the best in the business.
In response to an ever-growing market, we have developed intuitive services allowing our clients fulfil business needs. Phone Australia works with business, government, health and media agencies and has a wide range of clients, with broad service offerings.